Terms of Service
These Terms of Service ("Terms") govern your use of the Wilkins AI website at wilkinsai.com and any services provided by Wilkins AI. By accessing our website or engaging our services, you agree to these Terms.
1. About Wilkins AI
Wilkins AI is a digital services company providing website design, AI-powered chat automation, and lead generation systems to businesses.
- Business Name: Wilkins AI
- Owner: James Wilkins III
- Email: james@wilkinsai.com
- Phone: (336) 390-2540
- Website: wilkinsai.com
2. Services
Wilkins AI offers the following services, subject to separate written agreements with each client:
- Custom website design and development
- AI-powered chat widgets and lead capture automation
- Monthly website maintenance and updates
- Lead generation and follow-up automation systems
- SEO setup and digital presence optimization
Specific deliverables, timelines, and pricing are defined in individual service agreements or invoices provided to each client.
3. SMS Messaging Terms
By providing your phone number and opting in through our scheduling form, inquiry form, or booking calendar, you consent to receive SMS text messages from Wilkins AI.
These messages may include:
- Appointment confirmations and reminders
- Scheduling updates and rescheduling notifications
- Follow-up messages related to your inquiry
- Project or service status updates
- Message frequency varies based on your activity and scheduling.
- Message and data rates may apply depending on your mobile carrier.
- To opt out: Reply STOP to any message. You will receive a one-time confirmation and no further messages will be sent.
- For help: Reply HELP or contact us at james@wilkinsai.com or (336) 390-2540.
Mobile Data Non-Sharing Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Payments and Fees
Payments for Wilkins AI services are processed securely via Stripe. By authorizing a payment, you agree to the fees described in your service agreement or invoice. Monthly recurring fees will be charged automatically on the billing date unless cancelled in writing prior to the next billing cycle.
All sales are final. Refunds are evaluated on a case-by-case basis at the sole discretion of Wilkins AI.
5. Client Responsibilities
Clients engaging Wilkins AI services agree to:
- Provide accurate business information and materials needed to complete the work
- Respond to requests for review or approval within a reasonable timeframe
- Use delivered websites and systems in compliance with applicable laws
- Not resell or redistribute Wilkins AI deliverables without written permission
6. Intellectual Property
Upon receipt of full payment, clients receive a license to use the websites and systems Wilkins AI builds for them. Wilkins AI retains the right to display completed work in our portfolio unless otherwise agreed in writing. All proprietary tools, frameworks, and underlying code developed by Wilkins AI remain our intellectual property.
7. Limitation of Liability
Wilkins AI provides services on an "as-is" basis. We make no guarantees regarding specific business outcomes, revenue results, or search engine rankings. In no event shall Wilkins AI be liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by the client in the three months prior to the claim.
8. Website Use
You may browse wilkinsai.com for informational purposes. You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Reproduce or distribute our content without permission
- Submit false or misleading information through any form on our site
9. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Termination
Either party may terminate a service agreement with 30 days written notice. Wilkins AI reserves the right to terminate services immediately if a client engages in abusive conduct, fails to pay, or violates these Terms. Upon termination, clients retain ownership of their website files and content.
11. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Forsyth County, North Carolina.
12. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
13. Contact Us
Questions about these Terms? Contact us:
- Email: james@wilkinsai.com
- Phone: (336) 390-2540
- Website: wilkinsai.com